Get in Touch With Us

Age and responsible gambling notice: Sports betting is for adults aged 21 or older. If gambling is causing you or someone close to you problems, call the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537). It is free and confidential. Texas residents can also find state-specific help through the Texas Health and Human Services problem gambling resources and by using the same national helpline.

This page explains how to contact the Sports Betting Bonuses team, what we can help with, and what we can't. We review sportsbook promotions and bonus terms, so most messages we get are about accuracy: an offer that changed, a term that looks wrong, or a page that needs updating.

What to write to us about

Pick the closest match below and put it in your subject line. It helps us route your message to the right person.

• Corrections: A rollover figure, minimum odds rule, expiration window or bonus amount that no longer matches what a sportsbook shows. Tell us which page and which offer.
• Offer changes: A promotion has ended, been renamed or had its conditions changed. Our details were last fact-checked on Sep 29, 2026, and promotions can change without notice.
• Reader questions: Something in a guide is unclear, such as the difference between bonus bets and cashable funds, or how a rollover works.
• Feedback and topic ideas: Tell us what you want compared or explained.
• Partnership and editorial enquiries: Introduce your organization and say what you have in mind. We may earn commission from some sportsbooks we list, but commission does not decide our rankings or ratings.
• Responsible gambling concerns: Say so in your message and we will point you to appropriate support organizations.

How to reach us

Use the contact form or the contact details shown in the site footer or header. We haven't published a separate email address or phone line on this page, so please use the channels the site provides rather than guessing at an address. We do not ask for passwords, full card numbers or Social Security numbers, and you should never send them.

What helps us answer faster

1. Name the page you are reading and the sportsbook involved.
2. Describe what you saw and what you expected. A screenshot description or the date you saw it is useful.
3. Tell us your state if it matters. Availability and promotions vary by location, and many sportsbooks restrict some states.
4. Keep it to one issue per message.

What we can't help with

We are an independent comparison site, not a sportsbook. That limits what we can do.

• Account and payment problems: We can't see your account, release a withdrawal, restore a bonus or reverse a bet. Contact the sportsbook's own support team, and keep records of your deposits, bets and correspondence.
• Disputes: We can't settle disagreements with an operator. If a sportsbook is licensed in your state, your state gaming regulator may accept complaints. Offshore sites listed on this site, such as those in our rankings, may not fall under any US state's consumer protections, so paying out is not guaranteed and you can't assume a US regulator can help.
• Betting picks or tips: We don't offer them, and no one can guarantee a win.
• Legal or tax advice: Rules differ by state and by person. Consult a qualified professional.

What happens after you write

A member of our editorial team reads each message. We don't promise a fixed reply time, and busy periods around major events may take longer. If you report an error, we check it against the sportsbook's current published terms before changing anything. Where we can't confirm something, we say so instead of guessing. Confirmed fixes are reflected in the fact-check date on the relevant page.

Before you claim any offer

Read the full terms on the sportsbook's own site. Check the rollover, minimum odds, expiration date, eligible payment methods and whether the bonus is paid as bonus bets or site credit. Set a limit you can afford to lose and stick to it. Never bet to recover losses. If betting stops feeling like entertainment, call 1-800-GAMBLER. For more on how we choose what to feature, see our related guide.